PRICING
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Support shaped to your needs
Support shaped to your needs
Sanctuary IT charges based on the support relationship and level of service — not the number of computers you own.
On Demand Support
On Demand Support
For small organizations only
$40-$60/hour
$40-$60/hour
Remote troubleshooting and consulting
Billed for actual support time
No ongoing commitment
Essential Support
Essential Support
A dependable point of contact for everyday technology needs.
$99-$199/month
$99-$199/month
2 hours monthly allowance of remote support time
Basic technology guidance and account troubleshooting
Email-based support requests
Additional work billed at an agreed hourly rate
Ongoing Support
Ongoing Support
Deeper, scheduled partnership for growing teams.
$249-$499/month
$249-$499/month
5 hours monthly support allowance
Scheduled remote maintenance and check-ins
Basic security and update reviews
Priority during published support hours
Additional work billed separately when agreed upon
HOW IT WORKS
OUR PRICING PHILOSOPHY
OUR PRICING PHILOSOPHY
A church with 10 computers shouldn't automatically pay more simply because of its equipment count. Pricing should reflect the amount of support included, response expectations, and the complexity of the environment, not the machines on the desk.
Every engagement starts with a brief introductory consultation to understand your organization's needs before we propose a plan.
GOOD TO KNOW
A few honest notes
A few honest notes
Remote Only
Remote Only
For now we are remote only, which means no on-site visits or physical repairs. It keeps costs low and service simple.
No hardware sales
No hardware sales
We don't sell computers or networking equipment. We give honest purchasing advice instead.
Published hours
Published hours
Support is available during published hours, not 24/7 emergency coverage.
Not sure which plan fits? Let's find out together.
Not sure which plan fits? Let's find out together.
Sanctuary IT
Reliable remote technology support for churches, ministries, and Christian-owned small businesses, so you can focus on your mission instead of technology problems.
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